All systems are operational

Stickied Incidents

Thursday 10. April 2025

Microsoft Graph / Exchange Online Issues with Microsoft Graph / Exchange Online

Microsoft is currently experiencing problems with Microsoft Graph. Connections / mail pickups via MS Graph are currently not possible or very delayed. Next Update: 12:30

  • Microsoft is currently monitoring the issue (IssueID: EX1052569). After Microsoft disabled recently deployed changes yesterday evening, no further issues have occurred. We are therefore closing this incident.

  • We are slowly seeing an improvement at MS Graph. It seems that Microsoft has fixed the error. An official confirmation from Microsoft is still pending. Due to the large volume of accumulated mails, the processing of the data may take some time. (Microsoft Issue ID: EX1052569)

  • Microsoft has identified that impact is specific Mailboxes who are located or served through the affected infrastructure in Germany. Next Update by Microsoft not before 18:00pm / Tomorrow morning 08:00am.

  • Issue is still ongoing. Regarding to M365 Service Health, Microsoft is still trying to establish a fix. Next Update: 16:30

  • Issue is still ongoing. Regarding to M365 Service Health, Microsoft is trying to isolate the source of the issue and establish a fix. Next Update: 14:30

  • Maintenance
    AFI-Cloud maintenance work | 04/2025

    Due to internal maintenance works, the AFI Data Center will be not available on: Saturday, 26.04.2025 from 00:00 to approximately 24:00 hrs (CET). We are extending this maintenance window due to network changes in our Data Center.

    Past Incidents

    Saturday 23. November 2024

    No incidents reported

    Friday 22. November 2024

    No incidents reported

    Thursday 21. November 2024

    SFTP Investigation in DocumentHub enviroment

    We have received fault reports from various sources. These are currently being examined in more detail.

  • Our systems have been checked and no errors were found. Issues on remote sites where caused by the usage of outdated client components.

  • Wednesday 20. November 2024

    No incidents reported

    Tuesday 19. November 2024

    Investigation in DocumentHub environment

    We have received fault reports from various sources. These are currently being examined in more detail.

  • The components impacted are up and running again. For some systems, a restart of the server can help to speed up the resumption of work with our products.

  • The components impacted are up and running again. For some systems, a restart of the server can help to speed up the resumption of work with our products.

  • Various system components are currently malfunctioning. The cause has been identified and we are working on a solution.

  • Various system components are currently malfunctioning. The cause has been identified and we are working on a solution.

  • Various system components are currently malfunctioning. The cause has been identified and we are working on a solution.

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